The Payroll Supervisor is responsible for overseeing the day-to-day operations of the payroll department, ensuring the accurate and timely processing of payroll across all 50 U.S. states and select international locations. This role ensures compliance with all applicable regulations, leads and develops a team of payroll specialists, and supports ongoing process improvements.
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Acts as the primary point of contact for customer billing and payment issues on assigned portfolios. Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due in order to minimize the risk of bad debt. Manages the collection of customer accounts from an assigned portfolio. Initiates problem resolution by using various research and reconciliation techniques, including account reconciliations.
As a Senior Payroll Accountant, this role is responsible for ensuring accurate and timely payroll processing, compliance with federal and state regulations, and supporting general ledger reconciliation and reporting. The ideal candidate will bring deep payroll expertise, strong analytical skills, and a commitment to process improvement and confidentiality.
Analyze customer data to determine collectability of account balances. Communicate regularly with customers to facilitate on-time payment. Follow up with past due customers to collect outstanding accounts receivable. Communicate clearly and effectively with other departments the results of collections efforts. Assist in managing relationship and communication with third-party collections agencies as necessary. Assist in collections-related data analysis and forecast churn levels related to delinquent billing. Assist in month-end process by giving input to other members of the accounting team. Conduct ad hoc financial/operational analysis as required. Assist with other accounting/finance projects as necessary.